carpet cleaning

Why shouldn't you have the cleanest carpet in town?

Your local carpet cleaning experts, since 1989.

Rich Clark, owner of Whip City Cleaning Service

My name is Rich Clark and I'm the owner of Whip City Cleaning Service. Over the last 27 years, I've had the privilege of helping thousands of your friends and neighbors get the most sparkling carpets and rugs they've ever seen.  In fact, many tell me they love taking their shoes off and rubbing their toes in the soft, fluffy carpet after they get the most thorough cleaning ever (which we guarantee to give you...or our service is free)!

They told me they wanted more... And I'm giving it to them!

Many of my new clients have told me they were sick of the "cheap, top surface only cleaning" their carpets were getting from other cleaning companies.  I am constantly seeing and hearing the results of these un-educated cleaners. 

 

Clients of mine say they feel healthier after we clean their carpets!

I'm not only dedicated to giving your carpets & rugs the most thorough cleaning ever... I'm also dedicated to helping to improve the quality of your life by making your home the optimal healthy environment for your family. I don't think you'll hear this from any other carpet cleaner!

This is why I give a FREE IN-HOME CARPET INSPECTION where I take a close look at your carpet and tell you exactly what will help them look there best, and what we can do to remove anything from them that could be causing an unhealthy environment in your home.

Don't be a victim of these un-ethical cleaners !

They use harsh, cheap, and even dangerous cleaning agents (leaving toxic amounts of chemical residue in your home.) Some of these residues are not even safe for your pets much less your children. The chemicals that these un-educated cleaners use are so harsh that they strip the life from the carpet fibers adding years to the wear age. 

Plus these cleaners don't even pull out all the embedded soil debris that ends up at the lower part of your fibers which will cause your carpet to wear faster. This means you're going to need to replace your carpets sooner (big bucks!)...and that your home won't be as healthy.

These type of cleaners are untrained, unethical, and downright unscrupulous cleaners.  So not only will you pay more in the long run by going with "cheap cleaners" ... you won't be enjoying all the benefits of a great looking carpet, and a safe HEALTHY home.

This is what you receive when Whip City Cleaning Service cleans your carpets & rugs:

  • Long Lasting Deep Clean - We extract all the dirt, grime & debris of 100% of your carpet yarns. We don't just buff the surface like some bonnet or carbonation methods (Dry-Chemical Systems) do. With our cleaning process your carpets and rugs will stay cleaner longer because we extract all the dirt & debris.
  • Kills Germs, Bacteria, and Dust Mites - Our High Powered, Truck-Mounted Steam Extraction process kills and extracts most germs, bacteria, and dust mites from your carpet fibers.  98% of the carpet mills recommends Hot Water Extraction (steam) as the preferred cleaning method.
  • We Use Safe-Bio-Degradable Cleaning Agents - The cleaning agents we use are designed for your particular carpet & rug fibers and are safe for children and animals.
  • No Cleaning Residue Left in Your Carpets We use rinsing strokes to make sure no cleaning residue is left in your carpet yarns. By flushing out all the dirt, grime, and cleaning agents we restore your matted traffic lanes to fluffy and soft carpet fibers with no soap residue making your carpets stay cleaner longer.
  • Fast Drying Time - Because of our deep extraction, van-powered truck mounted equipment, we pick up 98% of the moisture we put down.  Only your carpet fibers are barely damp.  Depending on the grade of carpeting and the air circulation in your home our drying time is approx. 2-10 hours.
  • We Don't Cut Corners - We Clean Them - We take all the time needed to clean every square inch thoroughly.
  • We Move Most Furniture - We move most furniture and place plastic tabs and blocks under the furniture so the carpets will dry properly.
IICRC Certified
  • We are IICRC Certified  - This assures you that we have been trained and tested. And we abide by a strict code of ethics which results in the highest level of customer satisfaction.
  • 100% Satisfaction Guaranteed or Our Service Is FREE - There is nothing worse than paying for a service and not being happy or thrilled with the results. You have peace of mind always when you use us to clean your carpets.
  • 27 Years of Experience - As the saying goes "practice makes perfect."  And we have perfected our cleaning methods and spotting techniques to give our clients maximum cleaning results. If it can be gotten out, Whip City Cleaning gets it out.
  • Professional Friendly Service - You will receive friendly, informative, and caring service from your first phone call to the completion of your job.  We also call a day or two later to make sure you are still thrilled with our service.

Call 413-568-6680 today to schedule your free, no obligation inspection.

What are you waiting for.  Give us a call right now, so you can have the Fluffiest, Cleanest Carpet & Rugs. 

The CARPET INSPECTION is free, and there's no obligation. I come out in uniform and I treat your home the way I would like others to treat my own home. Isn't this what you are looking for from a professional cleaning company? Call us today for your free inspection. I look forward to meeting you.

Carpet Cleaning Packages

To give your carpets the longest life possible we offer the following maintenance packages.

Premium Package

This plan is recommended for those customers needing a complete cleaning without reapplying any fabric protector.

  • Pre-Vacuum
  • Spot Clean
  • Precondition
  • Dust Baseboards
  • Move Furniture
  • Soft water rinse and extraction
  • Groom carpet pile

Elite Package

This plan is recommended for those customers needing a complete cleaning and adds reapplication of our manufacturer approved premium protector.

  • Pre-Vacuum
  • Spot Clean
  • Precondition
  • Dust Baseboards
  • Move Furniture
  • Soft water rinse and extraction
  • Groom carpet pile
  • Apply Fabric Protector 

Green Package

The corrective plan is designed for those customers suffering from extreme allergies. All products used in this level of cleaning are designed specifically for allergen control.

  • Pre-Vacuum
  • Spot Clean
  • Precondition
  • Dust Baseboards
  • Move Furniture
  • Soft water rinse and extraction
  • Clean, Sanitize and Protect all carpet using special cleaning solutions

How Often Should I Clean My Carpet?

This is a commonly asked question.  I have had people say that they have not had their carpets cleaned in 10 years or more because they have relied on myths and misconceptions.  The fact is that cleaning extends the life of your carpet and saves you the tremendous amount of money required to replace prematurely worn carpet.  Carpets cleaned on a regular basis provide a healthy, safe living environment for you and your family at the same time adding years of life to one of the larger investments in your home.  So the question is, how often should they be cleaned?  The answer can depend on several factors.  The chart below taken from the IICRC Reference Guide for Professional Carpet Cleaning can assist you in answering this all important question.

RESIDENTIAL CARPET CLEANING FREQUENCY CHART

Traffic Soil Rating Carpet Owner / Maintainer Professional Carpet Cleaner / Restorer
  Vacuuming Spot Cleaning Heavy-Use Area Cleaning Restorative Cleaning
Light Soil 1x per week Daily or as soon as spots are noticed Traffic areas every 12 to 18 months Every 2 years or per manufacturer warranty.
Normal Soil
(Families With children, elderly).
1x per week Daily or as soon as spots are noticed Traffic areas every 6 to 12 months Annually
Heavy Soil
(Families With Pet and smoking)
2 to 4x per week Daily or as soon as spots are noticed Traffic areas every 3 to 6 months Semi Annualy
(2 x Annually)
Extreme Conditions
(Large Families, Multiple Pets).
Daily Daily or as soon as spots are noticed Traffic lanes every 2 - 3 months Quarterly
(4 x Annualy)

Did you know that according to the Institute of Inspection, Cleaning and Restoration (IIRC) you should have your carpets cleaned AT LEAST 1 TIME PER YEAR depending on the amount of traffic? The IIRC is a professional association that trains & monitors cleaning technicians throughout the United States. To help you decide how often your carpets need to be cleaned, I have included a graph from the IIRC S100 book above.

quality Equipment...

We use state-of-the-art equipment that is tough on dirt but gentle on your carpet.

Our process leaves you with the cleanest carpet possible and quick drying times.

premium Service...

Whip City Cleaning Service is Your local cleaning experts since 1989

My guarantee is Simple - Happy You'll Be Or The Service Is Free.

Amazing results.

We know life happens. Children. Pets. red wine.
Let us bring your carpet back to life.

Call us today for your free inspection. I look forward to meeting you.

Services

We are more than just your local carpet cleaning experts.

Tile & Grout Cleaning

Request A Free Demo and watch the dirt disappear right before your eyes, you'll be amazed!

Learn More

Area Rug Cleaning & Repair

Send Your Rugs To The Spa! Our 5 step method will give them the care and attention to deep clean and restore them.

Learn More

Upholstery Cleaning

Our goal is to remove normal soiling without changing the color, texture or finish of a fabric.

Learn More

Carpet Cleaning

Request a FREE IN-HOME CARPET INSPECTION where we can tell you exactly what will help them look the best, and what we can do to remove anything from them that could be causing an unhealthy environment in your home.

Learn More

Testimonials

Very good response time and as always quality work performed for Georgetown's owners and Association.

Joe K Manager, Georgetown Condominiums Springfield, MA. 01108

Very satisfied! You guys did an outstanding and professional job cleaning the tile floors and the carpets!

Chris C. Westfield, MA. 01085

Arrived on time. Rugs came out great! We would highly recommend them!

Pat & Bill Q. West Springfield, MA. 01089

Did you know?
Whip City Cleaning Service Has 5 Star Reviews on Google and Yelp?

Whip City did a great job and were a pleasure to work with. I will use them again for my carpet and upholstery cleaning. 

Cathy J. Westfield, MA. 01085

First time using Whip City Cleaning Service. Rich provided superior customer service. We are fully confident that we will use his company from now on.

Lillian S. Granby, CT. 06035